Privacy Policy (Emberstead Studio)
Effective date: 22 February 2026

This Privacy Policy explains how Emberstead Studio (“we”, “us”, “our”) collects, uses and protects your personal data when you use our website, contact us, or book services.

1. Who we are (Data Controller)

Emberstead Studio (sole trader owned by Tiarnan O’Neill) is the “data controller” for personal data collected through this website.

Business address (for written correspondence):
8 Corlat Drive,
Whitecross,
Armagh,
BT60 2SP,
United Kingdom

Email: tiarnan@embersteadstudio.com
Phone: 07754 323 289

2. What data we collect

We may collect:

  • Contact details (name, email address, phone number)

  • Enquiry details (your message, business/brand name, goals, timeline and other information you choose to provide)

  • Booking information (if you book a call, including appointment details)

  • Technical data (IP address, device/browser information, and pages visited) through cookies and similar technologies, where enabled and depending on your cookie preferences

3. How we collect data

We collect personal data when:

  • you submit a contact form on our website or email us

  • you book a call (where booking tools are used)

  • you browse the website (cookies and similar technologies, depending on your cookie preferences)

4. Why we use your data (lawful bases)

We use your personal data to:

  • respond to enquiries and provide quotes (legitimate interests and/or steps prior to entering a contract)

  • deliver services and communicate during a project (performance of a contract)

  • issue invoices and maintain business records (legal obligation)

  • operate, secure, and improve the website (legitimate interests)

  • understand website usage through analytics/performance cookies where enabled and where required, based on your cookie preferences/consent

5. How we share your data

We may share your data with trusted service providers only as needed to operate the business and deliver services (for example: website hosting, email services, form/booking tools, invoicing, and analytics tools where enabled).

We do not sell your personal data.

6. International transfers

Some service providers may process data outside the UK. Where this happens, we take steps to ensure appropriate safeguards are in place (for example, contractual protections such as standard contractual clauses where relevant).

7. How long we keep your data

We keep personal data only as long as needed:

  • Enquiries: typically up to 12 months

  • Client/project records and invoices: typically up to 6 years (for tax/accounting)

  • Cookies/analytics data: according to cookie settings and provider retention periods (see Cookie Policy)

8. Your rights

Depending on your circumstances, you may have rights to:

  • access your personal data

  • correct inaccurate data

  • request deletion (where applicable)

  • object to processing in certain cases

  • request restriction of processing

  • request data portability (where applicable)

To exercise your rights, contact: tiarnan@embersteadstudio.com

9. Marketing

We only send marketing communications if you have opted in, or where permitted by law. You can opt out at any time by contacting us.

10. Security

We take reasonable steps to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Cookies

We use cookies and similar technologies. You can manage cookie preferences using the cookie banner options (Accept all, Decline all, or Manage). For more details, see our Cookie Policy.

12. Complaints

If you have concerns, contact us first and we will try to resolve it. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

13. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.